Effective Date: 11/30/2024
At Cook’s Haven, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described below.
Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, billing and shipping address, phone number, and payment details when you make a purchase.
- Technical Information: IP address, browser type, and device information collected automatically through cookies or similar technologies.
- Voluntary Information: Information you provide through contact forms, surveys, or email correspondence.
How We Use Your Information
The information we collect is used for:
- Processing and fulfilling your orders.
- Providing customer support.
- Sending updates about your order status, promotions, or new products (only if you’ve opted in).
- Improving our website and user experience.
- Ensuring website security and fraud prevention.
Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Such as payment processors, shipping companies, and email marketing platforms to complete transactions and deliver services.
- Legal Obligations: When required by law to comply with a legal request, court order, or government investigation.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site performance, and personalize content. You can manage or disable cookies through your browser settings, but doing so may affect certain functionalities of the site.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Security Measures
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online transmission or storage system can be guaranteed 100% secure.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Accessing the personal information we hold about you.
- Requesting corrections or updates to your information
- Requesting the deletion of your data.
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website constitutes acceptance of these changes.
Contact Us
Email: info@cooks-haven.com
Phone: 702-672-5807